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Privacy Statement

Kaizen Consulting Solutions, Inc. and its subsidiaries and affiliates (“Kaizen Consulting” or "we" or "our" or "us") are committed to protecting your privacy when you interact with us.

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This Privacy Statement ("Privacy Statement" or "Statement") sets out the privacy practices for Kaizen Consulting with respect to Personal Data ("Personal Data") (which means any information that relates to, identifies, describes, or can be reasonably associated or linked with a natural person or household) we obtain from and about individuals interacting with Kaizen Consulting and its websites, mobile applications, and services (collectively the "Services").

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Please read the information below to learn about the Personal Data collected about you and how it is used. Please note that there is a separate Terms of Use found in the "Terms & Conditions" (hyperlink located at the bottom of our website). We may revise this Privacy Statement from time to time and will do so by posting additions or modifications to this page. The most current version of the Statement can always be reviewed by clicking on the "Privacy Statement" link located at the bottom of our website.

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If you are a resident of California, Virginia, Colorado, Connecticut, Utah, the European Union ("EU"), European Economic Area ("EEA"), Switzerland, United Kingdom ("UK"), Canada, Singapore, and India you may be entitled to certain individual rights under the California Consumer Privacy Act of 2018 [as amended by the California Privacy Rights Act of 2020 ("CPRA")] (collectively, "CCPA"), Virginia Consumer Data Protection Act ("VCDPA"), Colorado Privacy Act ("CPA"), Connecticut Act Concerning Personal Data Privacy and Online Monitoring ("CTDPA"), Utah Consumer Privacy Act ("UCPA"), or the General Data Protection Regulation ("GDPR"), the UK Data Protection Act 2018, the Personal Information Protection and Electronic Documents Act ("PIPEDA"), the Personal Data Protection Act ("PDPA"), and the Information Technology Act ("IT Act"), respectively. Please see the Notice to Certain Residents of Data Subject Rights of our Privacy Statement for a description of your rights and how to exercise them for users located in California, Virginia, Colorado, Connecticut, Utah, EEA/Switzerland, UK, Canada, Singapore, and India.

Types of Personal Data Collected

The type of Personal Data we collect depends on how you use Kaizen Consulting's Services. We may collect the following categories of information about you that are described in more detail below: (A) information you provide to us, (B) sensitive information, (C) information we may automatically collect about you (D) cookies & technologies used to collect information about you, and (E) information we may receive from third parties. All the information listed in (A)-(E) above, are detailed below:

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A. Information You Provide to Us

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When you visit our publicly available website, we may collect the following categories of information, including Personal Data, from you:

  • Individual identifiers, such as name, username, contact information such as mailing address, phone number, and email address;

  • Event registrations and preferences;

  • Feedback and reviews or request for support;

  • Log files, information collected by cookies and similar technologies about the pages viewed, links clicked and other actions taken when accessing our website, which may be considered Personal Data under applicable laws (see our Cookie Policy for more information); and

  • Activities, interactions, preferences, transactional information, and other computer and connection information (such as IP address) relating to the use of our website and our Services.

 

If you connect with Kaizen Consulting through our Services as a lead (a/k/a prospective clients/customers) or an actual client/customer, we may collect:

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  • Individual identifiers such as a full name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, or telephone number, account name, or other similar identifiers;

  • Racial or ethnic origin information;

  • Social Security Number;

  • Education information, defined as information that is not publicly available personally identifiable information as defined in the Family Educational Rights and Privacy Act (20 U.S.C. Sec. 1232g; 34 C.F.R. Part 99);

  • Financial and billing information;

  • Event registrations and preferences;

  • Feedback and reviews or request for support;

  • Activities, interactions, preferences, transactional information and other computer and connection information;

  • Resumes and information relevant to our market research activities that: you provide to us directly; we receive about you from referrals; or we collect from publicly available sources and websites.

 

If you connect with Kaizen Consulting through our Services as a job applicant:

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  • Individual identifiers such as a full name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, or telephone number, account name, or other similar identifiers;

  • Racial or ethnic origin information;

  • Education information, defined as information that is not publicly available personally identifiable information as defined in the Family Educational Rights and Privacy Act (20 U.S.C. Sec. 1232g; 34 C.F.R. Part 99);

  • Resume, application, candidate profile, or interview logistics information during the recruiting process. The sources of employment application information include yourself (when you provide Personal Data directly to us, for example, through our job postings portal on this website), publicly available information (such as information on job posting websites), and external recruiting sources (such as professional recruiting or placement agencies).

 

Kaizen Consulting also collects Personal Data from other Kaizen Consulting subsidiaries and affiliates. In addition, Kaizen Consulting may collect Personal Data from service providers who provide Services to us, such as web analytics providers.

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B. Sensitive Information

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With your consent, we may process the following categories of sensitive Personal Data when you use our Services:

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  • Precise Geolocation data;

  • Racial or ethnic origin information; and

  • Social Security Number.

 

C. Information We May Automatically Collect About You

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Our Services may automatically collect the following categories of usage and technical Personal Data about you. This information is used by Kaizen Consulting for the operation of the Services, to maintain quality of the Services, and to provide general statistics regarding use of the Services. This information may include:

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  • IP address, which is the number associated with the service through which you access the Internet, like your ISP (internet service provider);

  • Date and time of your visit or use of our Services;

  • Domain server from which you are using our Services;

  • Type of computer, web browsers, search engine used, operating system, or platform use of our Services;

  • Data identifying the web pages you visited prior to and after visiting our website or use of our Services;

  • Your movement and activity within the website, which is aggregated with other information; and

  • Mobile device information, including the type of device you use, operating system version, and the device identifier (or "UDID").

 

D. Cookies & Technologies Used to Collect Information About You

 

We and/or certain service providers operating on our behalf may collect information about your activity, or activity on devices associated with you over time, on our sites and applications, and across non-affiliated websites or online applications. We may collect this Personal Data by using certain technologies, such as cookies, web beacons, pixels, third party libraries, and other similar technologies. Third-party service providers, advertisers, and/or partners may also view, edit, or set their own cookies or place web beacons.

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  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Services. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our website.

  • Web Beacons. Website pages may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages and for other related statistics (for example, recording the popularity of certain content and verifying system and server integrity). We also use these technical methods to analyze the traffic patterns, such as the frequency with which our users visit various parts of the Services. These technical methods may involve the transmission of information either directly to us or to a third party authorized by us to collect information on our behalf. Our Services use retargeting pixels from Google, Facebook, and other ad networks. We also use web beacons in HTML emails that we send to determine whether the recipients have opened those emails and/or clicked on links in those emails.

  • Analytics. Analytics are tools we may use, such as Google Analytics, to help provide us with information about traffic to our website and use of our Services, which Google may share with other Services and websites who use the collected data to contextualize and personalize the ads of its own advertising network. You can view Google's Privacy Practices here: Privacy Policy – Privacy & Terms – Google.

  • Mobile Application Technologies. If you access our website and Services through a mobile device, we may automatically collect information about your device, your phone number, and your physical location.

 

Our use of online tracking technologies may be considered a "sale" or "sharing" under certain laws. To the extent that these online tracking technologies are deemed to be a "sale" or "sharing" under certain laws, you can opt-out of these online tracking technologies by submitting a request via Exercising Your Privacy Rights or by broadcasting an opt-out preference signal, such as the Global Privacy Control ("GPC"). Please note that some features of our website may not be available to you as a result of these choices. To learn more about the Cookies used on our Services, please see our Cookies Policy here.

 

E. Information We May Receive from Third Parties

 

We may collect additional Personal Data about you from third-party websites, social media platforms and/or sources providing publicly available information (e.g., from the U.S. postal service) to help us provide Services to you, help prevent fraud, and for marketing and advertising purposes.

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This Privacy Statement only applies to information collected by our Services. We are not responsible for the privacy and security practices of those other websites or Social Media Platforms or the information they may collect (which may include IP address). You should contact such third parties directly to determine their respective privacy policies. Links to any other websites or content do not constitute or imply an endorsement or recommendation by us of the linked website, Social Media Platform, and/or content.

How We Use Personal Data

Kaizen Consulting collects and uses Personal Data for things that may include, but are not limited to, the following:

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  • To provide you with the Services and information you request;

  • Personalizing information about our Services;

  • To respond to your inquiries and questions and provide customer service;

  • For general or targeted marketing and advertising purposes, including sending you promotional material or special offers on our behalf or on behalf of our marketing partners and/or their respective affiliates and subsidiaries and other third parties, provided that you have not already opted-out of receiving such communications;

  • Personalizing your experience on our website, such as providing recommendations based on your industry or past behavior on the website;

  • To manage, improve, and foster relationships with third-party service providers, including vendors, suppliers, and parents, affiliates, subsidiaries, and business partners;

  • Maintain, improve, customize, or administer the Services, perform business analyses, or other internal purposes to improve the quality of our business, the Services, resolve technical problems, or improve security or develop other products and Services;

  • Providing Services, training and education, tools (such as Kaizen Consulting Software accelerators), products (such as books), and support to our customers, which may also be necessary for the performance of a contract with you;

  • Conducting business with our suppliers and other entities, including market research activities;

  • Considering candidates for job vacancies with Kaizen Consulting entities, including all elements of the procedure leading up to making a decision whether to offer, subject to any appropriate background checks, the applicant a position. Some job applicant data processing may also be necessary to comply with legal obligations;

  • For future recruiting activities related to employment;

  • Providing online education for teaching certificates and arranging temporary placements to enable students of such programs to obtain practical experience;

  • To fulfill contracts we have with you;

  • Comply with our Terms & Conditions;

  • Analytics for business purposes and business intelligence;

  • Comply with any applicable laws and regulations and respond to lawful requests; and/or

  • Other purposes disclosed at the time of collection or otherwise compatible with the above and applicable law; or

  • For any other purposes disclosed to you at the time we collect your Personal Data and/or pursuant to your consent.

 

In instances where Personal Data is transferred to Kaizen Consulting through a client data controller and Kaizen Consulting is acting as the processor, the processing is necessary for the performance of a contract or for our legitimate interest to provide the requested Services to our clients. Kaizen Consulting will assist the client data controller in complying with its legal obligations, discussed below in the Additional Information for Individuals Located in Europe section, where applicable.

With Whom We Share Personal Data

Kaizen Consulting may share or disclose Personal Data we collect with the following entities and for the following purposes:

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  • Information Shared with our Subsidiaries and Affiliates: We may share your Personal Data with our subsidiaries and affiliates who process Personal Data on behalf of Kaizen Consulting for the purposes of supporting and providing Services to our customers.

  • Third-Party Service Providers: We may share your Personal Data with third-party service providers that perform certain functions or Services on our behalf (such as to host the Services, manage databases, perform analyses, process credit card payments, provide customer service, or send communications for us). These third-party service providers are authorized to use your Personal Data only as necessary to provide these Services to us. In some instances, we may aggregate Personal Data we collect so third parties do not have access to your Personal Data to identify you individually. Service providers contracted to provide Services on behalf of Kaizen Consulting for discrete business purposes include, but are not limited to, provision of IT related Services, event planning, talent recruiting, market research interviewees and providers, and travel services.

  • Disclosure of Information for Legal and Administrative Reasons: We may disclose your Personal Data without notice (i) when required by law or to comply with a court order, subpoena, search warrant, or other legal process; (ii) to cooperate or undertake an internal or external investigation or audit; (iii) to comply with legal, regulatory, or administrative requirements of governmental authorities (including, without limitation, requests from the governmental agency authorities to view your Personal Data); (iv) to protect and defend the rights, property, or safety of us, our subsidiaries and affiliates, and any of their officers, directors, employees, attorneys, agents, contractors, and partners, and the website Service users; (v) to enforce or apply our Terms & Conditions; and (vi) to verify the identity of the user of our Services.

  • Business Transfers: We may disclose Personal Data to a third party where we: (i) merge with or are acquired by another business entity; (ii) sell all or substantially all of our assets; (iii) are adjudicated bankrupt; or (iv) are liquidated or otherwise reorganize.

  • Training Partners: We may share Personal Data with entities with whom Kaizen Consulting works in providing a service, such as educational establishments with whom Kaizen Consulting collaborates to provide training and certification, and organizations at which Kaizen Consulting arranges for students to obtain practical experience.

  • De-Identified or Aggregated Data: We may share your Personal Data on an aggregated basis for any purpose in which your specific Personal Data is blinded, masked, or otherwise not identifiable.

  • With your Consent: We may share Personal Data consistent with this Privacy Statement with your implied consent.

 

Kaizen Consulting may disclose Personal Data in special cases when we have a good faith belief that it is necessary: (a) to conform to legal requirements or to respond to lawful requests by public authorities, including to meet national security or law enforcement requirements; (b) to protect and defend our rights or property; (c) to enforce the website Terms and Conditions; or (d) to protect the interests of our users or others.

Categories of Personal Data Sold

We may sell the below categories of Personal Data. For purposes of this Privacy Statement, "sell", "sold" or "sale" means the disclosure of Personal Data for monetary or other valuable consideration but does not include, for example, the transfer of Personal Data as an asset that is part of a merger, bankruptcy, or other disposition of all or any portion of our business.

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Links to Other Websites 

Our Services may contain links to other websites or Services that are not owned or controlled by us, including links to Social Media Platforms such as Facebook, Instagram, or YouTube, or may redirect you off our website away from our Services.

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Information Security

We use commercially reasonable and appropriate administrative, physical, and technical security measures to provide our Services and safeguard your Personal Data. However, no data transmitted over the Internet or stored or maintained by use or our third-party service provider can be completely secure. Therefore, we do not promise or guarantee, and you should not expect, that your Personal Data or private communications will always remain private or secure. We do not guarantee that your Personal Data will not be misused by third parties. We are not responsible for the circumvention of any privacy settings or security features. You agree that we will not have any liability for misuse, access, acquisition, deletion, or disclosure of your Personal Data.

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If you believe that your Personal Data has been accessed or acquired by an unauthorized person, you should promptly Contact Us so that necessary measures can quickly be taken.

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Retention of Data

We will retain your Personal Data for as long as needed to provide you Services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. We will retain and use your Personal Data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. In accordance with our routine record keeping, we may delete certain records that contain Personal Data you have submitted to us. We are under no obligation to store such Personal Data indefinitely and disclaim any liability arising out of, or related to, the destruction of such Personal Data.

Choices You Have About How Kaizen Consulting Uses Your Personal Data

We strive to provide you with as many choices and as much control as possible regarding the Personal Data you provide to us.

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  • Marketing Communications. If you do not want to receive marketing and promotional emails from us, you may click on the "unsubscribe" link in the email to unsubscribe and opt-out of marketing email communications or see Contact Us below for more information.

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  • Opting Out of Direct Marketing by Third Parties. To exercise choices regarding the marketing information you receive, you may review the following links:​​​​​

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If you have questions, complaints or concerns regarding this Privacy Statement or wish to access your Personal Data, or update, change or remove your Personal Data, please contact info@medixstrategies.com, or send mail addressed to:

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Kaizen Consulting Solutions, Inc.
Attn: Chief Privacy Officer
382 NE 191st ST

#135988

Miami, FL 33179

 

If you wish to opt out of receiving marketing or other communications, you can either respond using the opt out button in the relevant communication, or by contacting us by one of the methods listed above.

Children's Privacy

This website is not intended for children under the age of sixteen (16). We will not knowingly collect Personal Data from website visitors in this age group. By using the site, you represent that you are age sixteen (16) or over. If we become aware that a user under sixteen (16) (or a higher age threshold where applicable) and has provided us with Personal Data, we will take steps to comply with any applicable legal requirements to remove such Personal Data. In the event we become aware that we have collected Personal Data from a child under the age of sixteen (16), we will dispose of that Personal Data immediately. Contact us if you believe that we have mistakenly or unintentionally collected Personal Data from a child under the age of sixteen (16).

Geographic Location of Data Storage and Processing

Our Services are targeted to individuals located in the United States. As such, the Services collect Personal Data and process and store that Personal Data in databases located in the United States. If you are visiting the Services from a country outside the United States, you should be aware that you may transfer personally identifiable information about yourself to the United States, and that the data protection laws of the United States may not be as comprehensive as those in your own country. By visiting the Services and submitting any personally identifiable information you consent to the transfer of such personally identifiable information to the United States.

Difficulty Accessing Our Privacy Statement

Individuals with disabilities who are unable to usefully access our Privacy Statement online may Contact Us to inquire how they can obtain a cop of our Privacy Statement in another, more easily readable format.

"Do Not Track" Signals

We do support "Do Not Track." Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable "Do Not Track" by visiting the "Preferences" or "Settings" page of your web browser. Do Not Track is different from Global Privacy Controls ("GPC"), which may notify websites of consumers' privacy preferences regarding the sale or sharing of Personal Data, or the use of sensitive personal information.

Changes in this Privacy Statement

We reserve the right to change, modify, or amend this Privacy Statement at any time to reflect changes in our products and service offerings, accommodate new technologies, regulatory requirements, or other purposes. If we modify our Privacy Statement, we will update the "Effective Date" and such changes will be effective upon posting. It is your obligation to check our current Privacy Statement for any changes.

Notice to Certain Residents of Data Subject Rights

Additional Information for Residents of California

Additional Information for Residents of Colorado

Additional Information for Residents of Connecticut

Additional Information for Residents of Utah

Additional Information for Residents of Virginia

Additional Information for Individuals Located in Canada

Additional Information for Individuals Located in India

Additional Information for Individuals Located in Europe

Additional Information for Individuals Located in Singapore

Exercising Your Data Subject Rights

To exercise data subject rights, please submit a verifiable consumer request to us via the methods described below. The verifiable consumer request must:

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  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Data, or an authorized representative; and

  • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

 

To help protect your privacy and maintain security, if you request access to or deletion of your Personal Data, we will take steps and may require you to provide certain Personal Data to verify your identity before granting you access to your Personal Data or complying with your request. In addition, if you ask us to provide you with specific pieces of information, we may require you to sign a declaration under penalty of perjury that you are the consumer whose Personal Data is the subject of the request. Only you or your authorized agent may make a verifiable consumer request related to your Personal Data. If you designate an authorized agent to make a request on your behalf, we may require you to provide the authorized agent written permission to do so and to verify your own identity directly with us (as described above). You may also make a verifiable consumer request on behalf of your minor child. To exercise data subject rights, please submit a verifiable consumer request to us via the methods described below:

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Online Form: Exercising Your Privacy Rights

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Email at info@medixstrategies.com

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Call: 1- and ask for Kaizen Consulting’s Chief Privacy Officer

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Send mail addressed to:

Kaizen Consulting Solutions, Inc.
Attn: Chief Privacy Officer
382 NE 191st ST

#135988

Miami, FL 33179

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You may only make a consumer request for access or data portability twice within a twelve (12) month period.

Contact Us

We have taken great measures to ensure that your visit to our website and your interactions with Kaizen Consulting are satisfying and that your privacy is respected. Unless otherwise stated, Kaizen Consulting is a business and data controller for Personal Data processed subject to this Statement. Because Kaizen Consulting is a professional services firm focused primarily on serving other businesses, Kaizen Consulting is a service provider and data processor to our clients for Personal Data that belongs to the data subjects and consumers who are associated with those clients.

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If you have any questions, comments or concerns about our privacy practices, please contact us by:

 

Email at info@medixstrategies.com

 

Call: 1-813-553-1002 and ask for Kaizen Consulting’s Chief Privacy Officer

 

Send mail addressed to:

 

Kaizen Consulting Solutions Inc.
Attn: Chief Privacy Officer
382 NE 191st ST

#135988

Miami, FL 33179

 

© 2024 Kaizen Consulting Solutions, Inc.

 

All rights reserved.

 

Effective Date: January 2024.

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Notice of Privacy Rights by Region

Categories of Personal Data

Identifying Information

Payment Information

Usage and Technical Information

Examples of Personal Data Disclosed

Name, mailing address, email address, phone number, date of birth, and other identifiers.

Your name and billing totals for payment and invoice processing. Note that we use third party payment processors to facilitate your payments and do not store your payment card information.

Information about your interaction with our website and content on third-party sites or platforms, such as social networking sites (e.g. IP address; browsing history; search history; device information; information about user's interaction with website, such as scrolling, clicks, and mouse-overs via cookies, pixel tags, web beacons, transparent GIFs; browser information; operating system and platform; geolocation information; user content (e.g. photos, videos, audio, images, social media /online posts, first-party works).

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